Shipping policy
Shipping Policy
Assalam-o-Alaikum! 🌸
Thank you for shopping with us. We are committed to delivering your order safely and on time across Pakistan.
🚚 Delivery Time
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Orders are usually delivered within 3–5 working days.
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Delivery to remote areas may take a little longer.
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Orders are processed after confirmation.
📦 Shipping Charges
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Shipping charges will be displayed at checkout or communicated before order confirmation.
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Any applicable delivery charges are the responsibility of the customer.
📞 Order Confirmation
For Cash on Delivery (COD) orders, our team may contact you to confirm your order before dispatch.
🔍 Order Tracking
Once your order has been dispatched, tracking details may be provided through WhatsApp, SMS, or email, depending on the available courier service.
⚠️ Delivery Delays
Delivery may occasionally be delayed due to:
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Weather conditions
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Public holidays
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Courier service issues
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Incorrect or incomplete address
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Unreachable phone number
We appreciate your patience in such situations.
📍 Address Responsibility
Please make sure your name, phone number, and complete delivery address are correct when placing your order. We are not responsible for delays caused by incorrect or incomplete information.
❌ Refused or Unaccepted Orders
If a customer refuses or does not accept a confirmed COD order, additional shipping charges may apply to future orders.
💬 Need Help?
If you have any questions about your order or delivery, please contact our customer support team. We will be happy to assist you.
Thank you for choosing us! ❤️